MailVault is light enough to run on Microsoft Windows XP Pro to backup and archive email.

However, if you have Service Pack 3 installed, you may face an issue running MailVault, caused due to some missing runtime components, which are required. MailVault will probably install cleanly, but will not load when you try to start it.

This is a known issue and resolving it is trivial.

On your Windows XP Pro (with Service Pack 3) machine:

• Download a small executable from the Microsoft website using this URL:http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582
• Save it anywhere and run it
• Start MailVault

All should be well.

You may also wish to check out our quickstart instructions for installing and configuring MailVault.

In case you need any further assistance, please get in touch with us.