February 21, 2014
by sharad
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Release: MailVault v3.4.37

MailVault v3.4.37 is available.

This is a significant release, with substantial refactoring and internal core changes, in preparation for the upcoming v3.5.x series.

Additionally, the following features and enhancements are included:

  • Simple search now includes a drop-down for quick search criteria. Quickly locating the email you want should now be a lot more convenient and easier.
  • Advanced search has been made simpler and more intuitive.
  • On the search results page, the Participants section is renamed to People Filter. The titles, sentences and text are more self-explanatory. When a search shows no results, MailVault offers users some tips.
  • The Audit reports have been enhanced to include and track many more admin and user actions.
  • Support for an HTTP proxy server has been added.

Note: User’s may need to clear their browser cache.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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December 27, 2013
by sharad
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Release: MailVault v3.4.23

MailVault v3.4.23 is available.

Sometimes users may need to use the Advanced Search of MailVault, especially when trying to zoom in on messages which match various, specific criteria. MailVault will now preserve the user’s Advanced Search criteria across searches, thus making the (advanced) search experience a lot more convenient.

This release also improves Unicode support in User Management, and includes other minor fixes and enhancements.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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November 18, 2013
by sharad
0 Comments

Release: MailVault v3.4.19

MailVault v3.4.19 is available.

This release contains minor fixes and enhancements.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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November 13, 2013
by sharad
0 Comments

Release: MailVault v3.4.18

MailVault v3.4.18 is available.

This is a very minor release, which fixes an issue for MailVault Agent users.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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November 12, 2013
by sharad
0 Comments

Release: MailVault v3.4.17

MailVault v3.4.17 is available.

This release modifies and enhances the sub-admin role.

A sub-admin is no longer allowed to delete messages. Additionally, we have introduced a number of privileges, that may optionally be granted to a sub-admin. This adds to overall security, offers greater flexibility to accommodate various organizations policies and overall makes the sub-admin role more convenient.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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October 16, 2013
by sharad
0 Comments

Release: MailVault v3.4.13

MailVault v3.4.13 is available.

This release contains minor search enhancements.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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October 11, 2013
by sharad
0 Comments

Release: MailVault v3.4.12

MailVault v3.4.12 is available.

This release contains minor fixes and enhancements.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

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August 31, 2011
by sharad
0 Comments

Mail Archiving: Why your Organization needs it?

More and more people are becoming aware of ‘email archiving’ practices. Email archiving is the process of using a software application (or service), which normally in conjunction with an email server provides a way to centrally store all of an organizations email communications. It also provides a way to search through the archived email messages quickly and easily.

Email, email and more email…

So why would an organization need mail archiving in the first place?

While there can be numerous reasons for a company to use email archiving, here are four important ones:

1. Loads of email
Regardless of the physical size of an organization, if uses a lot of email for business (and these days who doesn’t) then that email contains a lot of valuable information and must be treated as such.

As the amount of email (and information) grow over time, it can get overwhelming to manage properly. New architectures and methodologies are needed to store, manage, search and use this information. Email archival systems are build for this.

2. Compliance
Companies in various industries, especially those in the financial, healthcare, education, and government fields are faced with the task of handling compliance needs concerning data and email management.

With the amount of email increasing exponentially, it’s getting harder to use older methods effectively to monitory and organize all this data. Email archiving systems are very helpful here.

3. Storage & disk space management
Once again the increasing communications eat away at available disk space. Archiving solutions use techniques like single-instance storage (eliminating duplicate email) and compression to save space.

Additionally, a sophisticated email archiving solution will provide other means for space management. For instance email filters can prevent unnecessary email from getting into the archive in the first place; andretention policies allow the organization to set different lifetimes to different types of email (eg. Newsletters to be retained only for 3 months, etc.)

4. Increasing your IT Productivity
In today’s competitive world, an organizations workforce and especially it’s IT department already have a heavy workload. Worrying about email backup and managing long term email storage justs adds to everyone’s woes. By using email archiving software, an organization can automate the collection and storage of email.

A smart email archiving solution allows your IT team to focus on other operational tasks, lowers IT help desk costs by allowing end users to use self-service and allows you mail server to perform better by taking away email storage responsibilities from it.

It doesn’t matter how small or large your organization may be, chances are, you need email archiving.

Note: For a more end-user oriented and an everyday-centric view point of the benefits of email archiving, do have a look at: The need for email archival.

Picture credit: With thanks to Ramberg Media Images.

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October 13, 2010
by sharad
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Archiving Email from Postfix into MailVault

So you run Postfix and want to have a central backup of all your email. With MailVault, it’s easy.

Let’s assume the following setup:

  • Company domain is example.com
  • Postfix is running on one server
  • MailVault is running on another server

There are two basic approaches to archiving all email from Postfix into MailVault:

  1. Postfix stores a copy of all email into a mailbox and MailVault picks it up periodically (over say POP3), or
  2. Postfix forwards a copy of all email (via SMTP) to MailVault

The former is recommended and outlined below.

Method: Postfix stores, MailVault retrieves.

1. Create mailbox

Create a mailbox with email-id as archive@example.com and ensure that it is available over POP3. MailVault will periodically (default is every 10 minutes) retrieve and delete email from this mailbox.

2. Configure Postfix

Assume the Postfix configuration files are in /etc/postfix.

cd /etc/postfix

Edit main.cf – seach for always_bcc and include the following line:

always_bcc = archive@example.com

Save main.cf and reload Postfix

postfix reload

The archive@example.com email id will now start receiving a copy of each message that is received by the Postfix mail system.

Note:

  • If mail to the BCC address bounces it will be returned to the sender.
  • Automatic BCC recipients are produced only for new mail. To avoid mailer loops, automatic BCC recipients are not generated after Postfix forwards mail internally, or after Postfix generates mail itself.

3. Configure MailVault
Now login to MailVault and add a POP3 mail source, which will retrieve email from the archive@example.com mailbox.

Voila! You now have all your email from Postfix being backed up and archived into MailVault.

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June 23, 2010
by sharad
0 Comments

How to backup and archive email into MailVault

MailVault can backup and archive email in a number of ways.

It can “pull” mail from corporate mail servers and public mail servers, parse multiple mailbox formats, pick up randomly scattered mail from the filesystem and read messages from selected email clients. MailVault can also accept email “pushed” to it via the SMTP protocol.

In cases where there is no mail server running, the MailVault Agent installed on remote machines enables users to backup email from their email clients into MailVault.

Mail sources in MailVault

For those familiar with email, MailVault’s capabilities include:

  • Support for network oriented protocols like POP3, IMAP and SMTP thus ensuring connectivity with any standard corporate email server (Microsoft Exchange, Lotus Notes, Postfix, Qmail, Sendmail, PostMaster, MDaemon, VPOP3, etc.)
  • Support for filesystem based mail sources like Unix mbox, Maildir, regular directories with individual email files (.eml / standard RFC 822 format)
  • Convenient wrappers for public email proividers like GMail, Yahoo, Rediffmail
  • Can read email from email clients like Microsoft Outlook, Outlook Express, Windows Mail, Windows Live Mail and Thunderbird
Types of Mail Sources

Inspite of all this power and flexibility, using MailVault is quite simple. Let’s look at setting up a mail source.

Configuring a mail source (Generic steps)

For the MailVault administrator, setting up a mail source simply boils down to the following generic steps:

  1. Go to Settings > Mail Sources
  2. To add a new mail source, click “Add new”
  3. From the drop down list, choose a mail source and press “Create”
  4. Configure the mail source specific settings
  5. Press Test to check if the settings are correct
  6. If all is well, press Save

That’s it. MailVault now begins the backup and archive process.

Configuring a POP3 mail source

Most email servers support copying or journaling all email that flows through them into a mailbox, which is POP3 enabled. MailVault can then periodically pickup email from this ‘archive’ mailbox using the POP3 protocol. This makes the POP3 mail source one of the most popular and recommended ways of using MailVault with your mail server. Let’s see how a POP3mail source is configured.

  • Go to Settings > Mail Sources
  • Click on Add new
  • Choose POP3 from the drop down
Configuring a POP3 mail source

With reference to the image above:

  1. Make the name an easy identifier (espcially if you are going to use multiple mail sources)
  2. Ensure the mail source is enabled (default is ON)
  3. We’d like to delete messages from the POP3 box once retrieved into MailVault
  4. Poll the mail source every 10 minutes
  5. Enter the POP3 mailbox username
  6. Enter the POP3 mailbox password
  7. Provide the host name
  8. Check the port is correct (default is 110)

As a good practice, at this point we recommend highly that you press the Test button. Ensure that you get a “Connection successful” message and then save the mail source.

Get a cup of coffee, sit back and relax while MailVault archives your email… 🙂

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