Release: MailVault v3.4.18

MailVault v3.4.18 is available.

This is a very minor release, which fixes an issue for MailVault Agent users.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

Release: MailVault v3.4.17

MailVault v3.4.17 is available.

This release modifies and enhances the sub-admin role.

A sub-admin is no longer allowed to delete messages. Additionally, we have introduced a number of privileges, that may optionally be granted to a sub-admin. This adds to overall security, offers greater flexibility to accommodate various organizations policies and overall makes the sub-admin role more convenient.

You can upgrade your MailVault installation by going to:

Settings > Core > Auto updates and click on Check for updates

Then simply follow the on-screen instructions.

How to backup and archive email into MailVault

MailVault can backup and archive email in a number of ways.

It can “pull” mail from corporate mail servers and public mail servers, parse multiple mailbox formats, pick up randomly scattered mail from the filesystem and read messages from selected email clients. MailVault can also accept email “pushed” to it via the SMTP protocol.

In cases where there is no mail server running, the MailVault Agent installed on remote machines enables users to backup email from their email clients into MailVault.

Mail sources in MailVault

For those familiar with email, MailVault’s capabilities include:

  • Support for network oriented protocols like POP3, IMAP and SMTP thus ensuring connectivity with any standard corporate email server (Microsoft Exchange, Lotus Notes, Postfix, Qmail, Sendmail, PostMaster, MDaemon, VPOP3, etc.)
  • Support for filesystem based mail sources like Unix mbox, Maildir, regular directories with individual email files (.eml / standard RFC 822 format)
  • Convenient wrappers for public email proividers like GMail, Yahoo, Rediffmail
  • Can read email from email clients like Microsoft Outlook, Outlook Express, Windows Mail, Windows Live Mail and Thunderbird
Types of Mail Sources

Inspite of all this power and flexibility, using MailVault is quite simple. Let’s look at setting up a mail source.

Configuring a mail source (Generic steps)

For the MailVault administrator, setting up a mail source simply boils down to the following generic steps:

  1. Go to Settings > Mail Sources
  2. To add a new mail source, click “Add new”
  3. From the drop down list, choose a mail source and press “Create”
  4. Configure the mail source specific settings
  5. Press Test to check if the settings are correct
  6. If all is well, press Save

That’s it. MailVault now begins the backup and archive process.

Configuring a POP3 mail source

Most email servers support copying or journaling all email that flows through them into a mailbox, which is POP3 enabled. MailVault can then periodically pickup email from this ‘archive’ mailbox using the POP3 protocol. This makes the POP3 mail source one of the most popular and recommended ways of using MailVault with your mail server. Let’s see how a POP3mail source is configured.

  • Go to Settings > Mail Sources
  • Click on Add new
  • Choose POP3 from the drop down
Configuring a POP3 mail source

With reference to the image above:

  1. Make the name an easy identifier (espcially if you are going to use multiple mail sources)
  2. Ensure the mail source is enabled (default is ON)
  3. We’d like to delete messages from the POP3 box once retrieved into MailVault
  4. Poll the mail source every 10 minutes
  5. Enter the POP3 mailbox username
  6. Enter the POP3 mailbox password
  7. Provide the host name
  8. Check the port is correct (default is 110)

As a good practice, at this point we recommend highly that you press the Test button. Ensure that you get a “Connection successful” message and then save the mail source.

Get a cup of coffee, sit back and relax while MailVault archives your email… 🙂

The need for email archival

Corporate email communication continues to grow.

Over the years, email has morphed from a simple and speedy means of communication into a sort of de facto mechanism for just about anything: conversing, exchanging data, managing to-do lists and delegated tasks amongst a whole lot of other things.

Often it is not the appropriate tool for the job, but the fact of the matter is that today email serves as a carrier for:

  • simple dialogue, elaborate discussions
  • data and information
  • presentations, negotiations, sales & strategic deals
  • technical support, customer service
  • mailing lists and so on…

Any which way you look at it, email is valuable!

As the volume of email goes up, how is a corporate supposed to deal with the torrents of email that it consumes and generates daily?

To make things more interesting, consider the following:

  • When an employee leaves, does the organization have convenient access to the employee’s email?
  • When a hard disk crashes or the laptop is stolen, can you quickly and easily regenerate a copy of all email for the employee in question?
  • What happens if a recipient inadvertently deletes an important message (happened with a friend recently) and the sender was unreachable?
  • Can you find and retrieve information from an email exchange that took place a year ago? Two years ago? Five years ago? How easily can you do that? What if you were not part of the original mail exchange?
  • What happens when legislation and law (or your own email policy) requires that you store copies of all email communication for a specified period of time?

These are but a few scenarios of possibly many others that arise in the realm of corporate email usage.

To address these challenges and more, we offer you MailVault.

MailVault is meant to help an organization archive and manage it’s email effectively, productively and securely – while being light, simple to integrate and very user-friendly.

Check out the overview, have a look at it’s current features or download and take it for a spin. We hope you find MailVault as useful as we wish it to be.

Do tell us if there are other needs, scenarios or challenges that you face and would like to see addressed.

Introducing MailVault

MailVault is a standalone email archival product, compatible with any standards-based email server.

It offers immediate benefits to organizations aware of and interested in:

  1. Security & compliance
  2. Corporate messaging surveillance
  3. An easy to use backup and restore mechanism for the entire organization’s email

Hello, world… 🙂